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TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

Rated 4.56 out of 5 based on 9 customer ratings

4,99€

Descargar TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System 1.8.0

For only €4.99 you get the original plugin
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Get the authentic files from the original developer
You can use the plugin on all your websites without restrictions
You will receive the original files without alterations (no nulled o cracks)
The files are completely clean and virus-free

TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System is an all-in-one helpdesk solution for WordPress, including a ticketing system with notification, live chat, knowledge base and reports and with integration for WooCommerce, Envato and Slack. It contains all the support-related functionalities you may need.

Characteristics of TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System

Support ticket system:
- Three different ticket opening forms
- Two roles: agent and applicant
- My tickets page
- Set default values for new tickets
- Set custom ticket types
- Set custom project/system for tickets
- Attachment support
- Notifications
- WYSIWYG and HTML ticket comment forms
- Saved answers
- History system
- XLS export
- Quick ticket display
Notifications:
- E-mail notifications
- Desktop notifications
- Slack notifications
- Notification when a ticket is created
- Notification when someone answers
- Notification when status changes
- Notification when an agent is assigned
Chat:
- Start chat with a new subject (new ticket)
- Enter chat with a specific ticket ID
- Send a message (new ticket) when no agents are online
- Every chat conversation is saved
Knowledge base:
- Create a FAQ based on a ticket
- Group FAQs by topic
- Set custom icons for themes
- Live search in the FAQ
- Tracking of FAQs views
- 3 widgets
- Sort FAQs by views/popularity
- 2 designs (list, box)
Reports:
- Tickets per agent
- Tickets by status
- Tickets by type
- Tickets by system
- Tickets per year
- Tickets per month
- Tickets by month and year
Integrations:
- WooCommerce
- Envato
- Slack
Soporte para WPML

To download TotalDesk - Helpdesk, Live Chat, Knowledge Base & Ticket System from WP Zone you will receive exactly the same .zip file you would get from CodeCanyon. Save up to 99% and 100% safe and virus free, since all files are verified by McAfee Secure.

By purchasing this product, you will be able to download the latest version of the add-on. It is important to note that this purchase does not include a developer's license key.

The add-on offered is the original, unaltered and fully functional add-on to 100%. However, due to the lack of license, no support will be provided by the developers and no future updates will be received.

If you have any questions, we invite you to review our section of frequent questions. You can also contact us to receive a prompt response to your inquiries.

All plugins and templates for sale are licensed under GPL, which means that they have the right to be distributed legally and free of charge.

When you purchase a plugin or template on this site, part of your payment goes to the acquisition and maintenance of new plugins and templates on the original authors' websites. This joint contribution allows us to maintain low prices and benefits that are reflected for all.

It is important to note that the products available on this site do not include support, which is available when purchasing the plugin directly from the developer's website. This strategy allows us to offer prices with significant savings, even reaching a 90% less than those offered on the developer's website.

For further information, we invite you to consult our frequent questions.